Product
Property Management (PMS) Booking Engine Channel Manager ✦ Stanza AI
Solutions
Hotels
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Access Control

The right access for every person on your team

Role-Based Access Control lets you decide exactly who can see, edit, or manage each part of StanzaFlex — so your front desk, housekeeping, and management all work in their own lane without stepping on each other.

Permissions Overview

Live
Module Owner Manager Front Desk Housekeeper
Reservations
Billing & Invoices
Housekeeping
Reports & Analytics
Settings
✓ Full Access 👁 View Only ✕ No Access

Control without complexity

RBAC in StanzaFlex is designed to be set up in minutes, not days. Assign roles, customise permissions, and rest easy knowing everyone only sees what they need to.

Pre-built roles for every hotel position

Start instantly with roles designed around how hotels actually operate. No configuration needed — just assign and go.

  • Owner — full platform access
  • General Manager — operations & reporting
  • Front Desk — reservations & check-ins only
  • Housekeeper — room status & task management
  • Accountant — billing & financial reports only

Custom roles for when your hotel is unique

Every property is different. Build your own roles from scratch with granular, module-level permissions that match exactly how your team is structured.

  • Set Full Access, View Only, or No Access per module
  • Create unlimited custom roles
  • Apply roles across multiple properties
  • Change permissions anytime, changes apply instantly
  • Clone an existing role as a starting point

Full Audit Log

Every action in StanzaFlex is logged with a timestamp and the user who did it. Know exactly what changed, when, and who made the change.

Instant Role Changes

Promote a staff member, change their department, or revoke access the moment someone leaves — permissions update in real time across all devices.

Multi-Property Support

Running more than one property? Assign staff to specific properties. An employee at Property A never sees data from Property B.

What each role can do

A clear breakdown of the default roles included out of the box in StanzaFlex.

Owner
Full
All modulesFull access
User managementFull access
Billing settingsFull access
General Manager
Ops
ReservationsFull access
ReportsFull access
Billing settingsView only
Front Desk
Guest
ReservationsFull access
ReportsNo access
BillingView only
Housekeeper
Tasks
HousekeepingFull access
ReservationsView only
Reports & BillingNo access
Accountant
Finance
Billing & InvoicesFull access
Financial reportsFull access
ReservationsNo access
Custom Role

Build your own role with exactly the permissions your team needs — no limits.

Give everyone exactly the access they need

Set up roles in minutes and run a tighter, more secure operation from day one. No IT knowledge required.